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Our Accessibility Statement

At The Delphi, it is important to us that our hotel and our website are accessible and easy to use for all persons with disabilities. Our goal is to make it as effortless as possible for everyone, including people with hearing or vision loss, or any other disability, to access information about our hotel and to book a stay.

Hotel Accessibility
Our hotel features accessible guest rooms and hotel features including:

  • An accessible public entrance
  • An accessible route from the accessible public entrance to the registration area, accessible guest rooms, on-site restaurants, meeting and function area, fitness center, spa and business center
  • An accessible registration desk, public restrooms, restaurants, fitness center, and guest rooms
  • Accessible guest rooms with mobility features have doorways that provide 32” of space
  • Accessible parking spaces for cars and vans in valet parking facility
  • Valet service accepts vehicles specially outfitted for wheelchair users
  • Accessible guest transportation
  • Accessible guest transportation with advanced notice
  • TTY availability for guest use
  • Assistive listening devices for meetings are available upon request
  • Guest room televisions have closed captioning or closed captioning decoders available for guest use

Website Accessibility

We are committed to providing an easy-to-use online experience for all guests, and believe that every website visitor, regardless of their device type or reliance on assistive technology (including screen readers, font magnification, translation or voice recognition software) should be able to research our site online at thedelphihotel.com.

To ensure this, The Delphi complies with Level AA success criteria of the Website Content Accessibility Guidelines (WCAG 2.1 AA), an international standard measure of accessibility success. Our website and digital marketing programs thoughtfully adhere to these guidelines, and are continuously updated and enhanced to make our technology more accessible and user-friendly.

We have tested our hotel's website to confirm that we meet or exceed Level AA of the WCAG 2.1 Standard.

If you have questions or concerns, or would like to report an issue related to the accessibility features of our website, please contact us at info@thedelphihotel.com

You can learn more about W3C's Web Accessibility Initiative (WAI) HERE.

In addition, our full site was tested using SiteImprove, a third party authority in web accessibility. The website is routinely tested to ensure that any new or newly edited content conforms with the most up-to-date accessibility guidelines, as reported by the SiteImprove tool.

The Delphi website may contain material from social media (ex. Instagram, YouTube, Twitter, Facebook, etc.) to share additional information about our hotel, amenities, facilities and services. These third-party sites are not controlled by the hotel. We invite you to review further public accessibility information directly from their sites: Instagram, YouTube, Twitter, and Facebook

Browser Help

Optimize the way you view your web browser. If you are experiencing difficulty reading The Delphi website on your screen, changing the settings on your browser may help to improve the readability and visibility of each page:

Find out more about the accessibility features of these leading Internet Browsers through the links below:

Hotel Website Accessibility Features

The website for The Delphi was developed to be fully accessible to all site visitors and is designed according to W3C Web Content Accessibility Guidelines (WCAG) 2.0. It conforms to most priority checkpoints which entail some of the following elements:

  • Navigation Shortcuts
    To navigate our website, use the tab key to explore the elements of each page and the enter key to activate a highlighted link.
  • Structured, Semantic Markup
    HTML heading tags are used to convey document structure. Navigation menus are tagged as HTML maps so that the menu title can be read, and the menu items are presented as a group. Please see our sitemap for easy navigation at: thedelphihotel.com/sitemap.
  • Images Visibility
    All content images include descriptive ALT attributes.

Standards Compliance
The website is designed to conform to Level AA compliance, as specified by the Web Content Accessibility Guidelines. All pages validate as XHTML 1.0 and use structured semantic markup.

Accessibility References

Accessibility Software and Services

The following free tools and services are available to assist you with viewing and interacting with our hotel website:

If you have questions, concerns or have discovered an accessibility issue on our website or have accessibility related questions, please contact us at 213-892-8080 or info@thedelphihotel.com. Please include your contact information and a brief description of the website difficulty you may have encountered and/or your questions.

Thank you.